# Developer Support

The official [Cisco Crosswork NSO support page](https://www.cisco.com/c/en/us/support/cloud-systems-management/network-services-orchestrator/series.html) covers:

* Product Information
  * At-a-glance
  * Datasheets
  * End-of-life and end-of-sale notices
* Security Notices
  * Bulletins
  * Security advisories
  * Field notices
* Troubleshooting and Support Information
* Product Literature
  * Case studies
  * Solution overviews
  * White papers

## API Updates <a href="#api-updates" id="api-updates"></a>

To stay updated with the latest releases, refer to the [Cisco Network Services Orchestrator Changes](https://software.cisco.com/download/home/286331402/type/286283941/release/6.3) file available on [software.cisco.com](https://software.cisco.com/).

To compare the changes between the two NSO versions, refer to the [Cisco NSO Changelog Explorer](https://developer.cisco.com/docs/nso/changelog-explorer/?from=4.7\&kind=All%20non-backwards%20compatible).

## Community <a href="#community" id="community"></a>

If you have generic questions, chances are big that someone in the NSO Community can help you out.

Share your question on the [NSO Developer Hub](https://community.cisco.com/t5/nso-developer-hub/ct-p/5672j-dev-nso).

## Technical Assistance <a href="#technical-assistance" id="technical-assistance"></a>

The Cisco TAC team can support you with questions regarding NSO. The first file below will instruct you on how to open a service request. The second file includes more information about what needs to be included and explains more about why that information is needed. The third file is overall information from Cisco TAC on how to get support.

### Opening an NSO Service Request with Cisco TAC

{% embed url="<https://pubhub.devnetcloud.com/media/nso/docs/documentation/NSO-TAC.pdf>" %}

### Detailed Process for NSO and NED Support

{% embed url="<https://pubhub.devnetcloud.com/media/nso/docs/documentation/NSO-and-NED-support.pdf>" %}

### Cisco TAC Support Guidelines

{% embed url="<https://pubhub.devnetcloud.com/media/nso/docs/documentation/nso-tac-support-guide.pdf>" %}


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://nso-docs.cisco.com/resources/nso-resources/developer-support.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.