ncs-collect-tech-report

ncs-collect-tech-report - Command to collect diagnostics from an NCS installation.

Synopsis

ncs-collect-tech-report [--install-dir InstallDir] [--full] [--num-debug-dumps Integer]

Description

The ncs-collect-tech-report command can be used to collect diagnostics from an NCS installation. The resulting diagnostics file contains information that is useful to Cisco support to diagnose problems and errors.

If the NCS daemon is running, runtime data from the running daemon will be collected. If the NCS daemon is not running, only static files will be collected.

Options

[ --install-dir InstallDir ]

Specifies the directory for installation of NCS static files, like the --install-dir option to the installer. If this option is omitted, /opt/ncs will be used for <InstallDir>.

[ --full ]

This option is used to also include a full backup (as produced by ncs-backup(1)) of the system. This helps Cisco support to reproduce issues locally.

[ --num-debug-dumps Count ]

This option is useful when a resource leak (memory/file descriptors) is suspected. It instructs the ncs-collect-tech-report script to run the command ncs --debug-dump multiple times.